About the Role
The Information Technology Manager supports the organization’s day-to-day technology operations across remote and school-based environments. This role focuses on maintaining stable, secure, and responsive IT systems, particularly those supporting our VR-based educational programming. The IT Manager ensures effective provisioning, deployment, and troubleshooting of Meta headsets, mobile devices, and networking configurations at partner school sites.
Key Responsibilities
- Technology Operations Support
- Manage daily IT operations and respond to support requests across remote teams and school sites
- Deploy, configure, and update Meta VR headsets used in classroom and field trip programs
- Administer Mobile Device Management (MDM) platforms (e.g., QFB, ManageXR, ArborXR) for secure device control
- Assist with basic network and connectivity troubleshooting in school environments (e.g., firewalls, device onboarding)
- Document standard operating procedures for VR device and network setup
- Track hardware and software inventory; assist with procurement planning
- Coordinate with technology vendors and service providers for equipment and support
Security and Risk Protocols
- Implement and maintain cybersecurity protocols under the direction of the leadership team.
- Follow compliance guidelines related to data privacy (FERPA, COPPA, etc.)
Cross-Team Collaboration
- Support curriculum and implementation teams in using VR hardware effectively
- Provide basic training and troubleshooting guidance to school personnel
- Communicate updates on tech operations and needs clearly to stakeholders
Requirements
Experience managing IT operations or support, preferably in education or remote environments
Hands-on experience with:
Meta Quest or similar VR headset deployment
MDM systems like Meta Quest for Business, ArborXR or ManageXR
Basic network diagnostics and connectivity support
Strong organizational and communication skills
Bachelor’s degree in information technology or equivalent experience
Preferred
Relevant certifications (e.g., CompTIA Network+, Security+)
Familiarity with education-sector tech requirements and compliance
Additional Requirements
Must reside in Utah
Must pass a fingerprint and background check
Occasional in-person meetings may be required
Alignment with the mission and values of our organization
Compensation
Salary range: based on experience and qualifications. Includes standard benefits and remote work flexibility.
Equal Opportunity Employer
We are committed to inclusive hiring practices and do not discriminate based on race, color, religion, age, sex, national origin, disability, or any other legally protected status.
About Us
We create and provide educational experiences through traditional in-person learning, innovative virtual reality (VR) schools, and our exclusive VR-based student field trips and programs. Our models implement a rigorous, time-tested liberal arts and sciences curriculum, giving families high-quality educational options tailored to their lifestyle and student needs.
We also serve the broader education community through divisions specializing in education management services, curriculum development, teacher certification, and professional learning. Our mission is to develop innovative tools and resources that advance the field of education and bring classical education to every family.